What is Nureta's refund policy?
Purchases on Nureta are final and non-refundable. If a video fails for any reason, including a content-policy block, its full cost comes back to your balance as credits, automatically.
Key facts
| Fact | Nureta |
|---|---|
| Purchases | Final and non-refundable |
| Failed video | Its full cost comes back to your balance as credits, automatically, whatever the reason, including a content-policy block. No support ticket is needed. |
| Fix one part | A remade clip that fails is refunded in credits; a result you don't like is not |
| Credit expiry | Credits don't expire while your account is active. |
| Subscription | None. Nothing renews automatically, so there is nothing to cancel. |
| Account closed for a violation | Remaining credits are forfeited and not refunded |